Mettrum Originals

Refund Policy

Exchanges: We only replace items if they are defective or damaged. If you need to exchange any of your purchases please send us an email at and we will contact you to let you know if you need to return your defective or damaged product to us.

Please note that we do not offer refunds for any products purchased through the website.

Our exchange policy lasts 15 days from the time that your order is delivered to you. If you do not contact us within fifteen (15) days of receiving your order, we will not be able to process an exchange for you.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.