Returns and Refunds:
To be eligible for a refund for the cost of the book(s) - less a 10% restocking fee, we must have been received back within 30 days of the purchase your item(s). Your item(s) must be unused and in a "re-salable" condition and not have been photocopied. You will NOT be refunded the original shipping cost.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund for the cost of the book(s) - less a 10% restocking fee will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received your refund, first check your credit card / PayPal / bank account again.
Then contact your credit card / PayPal / bank account company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org .
Exchanges (if applicable)
We only replace items if they arrived to you defective or damaged. If you need to exchange your item for the same item, send us an email at email@example.com and return your item to: 779 Stonebridge Drive, Cincinnati, Ohio, US, 45233.
To return your product, you should mail your product to: 779 Stonebridge Drive, Cincinnati, Ohio, US, 45233
You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs for returning your item back to JohnWyatt Publishing are non-refundable. You will NOT be refunded the original shipping cost.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are returning an item, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.