Return Policy
We take your concerns very seriously. If for any reason you find our product, or our service, to be not up to your standards we invite you to return the product within 14 days from when it was shipped to you. For safety concerns, we cannot accept returns on cartridges, bottle liquid, or used atomizers. Our policy excludes these items. At your option, you may receive a refund, excluding shipping charges, or a replacement if available. We do require when you return your product to have the original packaging in good condition within reason, and a copy of the original invoice sent with your order. Not having these may prevent us from issuing your refund or replacement. Refunds will be issued within 10 business days after the return of the item.
Refunds processed for items returned that were unable to be received by a person of legal smoking age or other reasons will be subject to a 10% restocking fee, as well as exclude shipping charges.