WETA COFFEE

Refund Policy

  Returns 
You may return any product within 14 days of receipt. Items must be returned unused and unaltered. All original packaging and labelling must be returned in good condition also. Sale items may not be returned or exchanged unless they are faulty. Shipping and handling charges are not refunded unless the original item was incorrect or faulty. 

If you wish to exchange an item please email us as soon as possible to reserve another item. Initial and return shipping and handling charges are not refunded unless the original item was incorrect or faulty. 

If you change your mind, exchanging goods is at the discretion of Weta Coffee. You will require proof of purchase to return or exchange the product. If the product has been damaged in transit, please let us know immediately and we will contact the courier company directly to sort out any claims.

Address for Returns and Exchanges 
Weta Coffee Limited
1a Rawhiti Road
One Tree Hill 1061
Auckland
New Zealand