G2nd Systems

Refund Policy

  SALES, CANCELLATION, RETURN AND WARRANTY POLICIES

The following are important terms and conditions regarding purchases of Products from G2nd Systems, LLC (referred to herein as “G2nd Systems”).  

These terms and conditions apply to sales of Products beginning June 5, 2014, and are subject to update/modification at any time.  

1. Payment 

1.1	Prices are stated in U.S. dollars
1.2	Purchases can be made via credit card, debit card, wire transfer, or check.
1.3	A check in U.S. dollars must be drawn on a bank in the United States or Canada. Checks payable in another currency must be drawn on banks in the same country as the currency. By sending your check, you are authorizing G2nd Systems, at its discretion, to use the information on your check to make a one-time electronic debit from your account for the amount of your check; no additional amount will be added. If you do not have sufficient funds in your account, an additional service fee of US$25 will be debited electronically from your account. Contact G2nd Systems to learn about other payment options if you prefer not to have your check used in this way.
1.4	If you do not have sufficient credit or funds in your account to cover a registration or service we have processed on your behalf, your scores will be withheld and an additional service fee of US$25 will be added to your account.
1.5	If you do not include the correct fee, your request for registration or service will be returned.
1.6	Taxes must be included where applicable.

2. Cancellations 

Once you submit your order, it cannot be canceled or changed.

3. Refunds/Returns

3.1   G2nd Systems has a NO REFUND, NO RETURNS policy. 
3.2. However, G2nd Systems will promptly replace any Product that we determine to be defective, provided that no later than thirty (30) calendar days after purchase of the defective Product you notify G2nd Systems of said defect by sending an email to billing@g2nd.com. 
3.2.1 Your email must identify the defective Product and the date of Purchase, and include a brief description of the nature of the defect or problem with the Product, and your complete contact information.  If your employer purchased the Product, please also include complete contact information for the employer.
3.2.2 Once we receive your email, we will respond to you on an expedited basis.  If you do not receive acknowledgement of receipt of your email within two (2) business days, there may have been a problem with transmission of your email; therefore, please telephone us.

4. Sales Policy – Miscellaneous Important Information

4.1 By purchasing a Product or Products, you are agreeing to comply with the terms and conditions set forth in G2nd Systems’ <a href="http://g2nd.com/terms-of-use-agreement/">Terms of Use Agreement</a>. 

4.2 You are not permitted to copy, revise or modify, make derivative works of, license, sell or give to others, the products and/or services (or any portion thereof) purchased.  Nothing herein shall be construed as conferring any license under any of G2nd Systems, LLC’s intellectual property rights or any third party's intellectual property rights, whether by estoppel, implication, or otherwise.  

4.3 Please note that G2nd Systems is not permitted to sell certain Products to individuals and non-accredited institutions, due to its contractual obligations to third parties.  G2nd Systems reserves the right to refuse to sell, and/or to refuse to continue to sell, to institutions, entities and/or individuals for any reason or for no reason. 

4.4 If you would like information about the TOEIC Official Learning and Preparation Course or any other online course, please click here . 


5. Personal Information Uses/Privacy. 

When you request information about a Product, you will be requested to provide some personal information such as name, address, email, telephone number and facsimile number, and other relevant information. If you are purchasing a Product through our Online Store, you will be requested to provide financial information. Any financial information we collect is used only to bill you for the services or products that you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. 


For additional information about our Privacy Policy, please review our <a href="http://g2nd.com/terms-of-use-agreement/#privacy">Terms of Use</a>.


6. Limited Warranty

G2ND SYSTEMS WARRANTS THAT PRODUCTS WILL BE FREE FROM DEFECTS AT THE TIME OF PURCHASE. G2ND SYSTEMS DISCLAIMS ALL WARRANTIES WITH REGARD TO THE PRODUCTS AND INFORMATION (INCLUDING ANY SOFTWARE) PROVIDED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.  IN NO EVENT SHALL G2ND SYSTEMS OR ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE, EVEN IF G2ND SYSTEMS, LLC SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.

WITHOUT LIMITING THE FOREGOING, IN PARTICULAR G2ND SYSTEMS SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO ANY MATERIALS (INCLUDING ANY SOFTWARE) OR INFORMATION CONTAINED IN SAME, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW OR OTHERWISE.

IN NO EVENT WILL WARRANTIES PROVIDED BY LAW, IF ANY, APPLY UNLESS THEY ARE REQUIRED TO APPLY BY STATUTE NOTWITHSTANDING THEIR EXCLUSION BY CONTRACT. THIS DISCLAIMER IS APPLICABLE TO ANY DAMAGE OR INJURY RESULTING FROM THE NEGLIGENCE OR AN OMISSION OF G2ND SYSTEMS, COMPUTER VIRUS OR OTHER SIMILAR ITEM, TELECOMMUNICATIONS ERRORS, OR UNAUTHORIZED ACCESS TO OR USE OF USER INFORMATION THROUGH THEFT OR ANY OTHER MEANS. 

THE LAWS OF YOUR JURISDICTION MAY PROHIBIT OR MODIFY THE FOREGOING DISCLAIMERS AND LIMITATIONS ON DAMAGES, AND SUCH DISCLAIMERS OR LIMITATIONS ON DAMAGES MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF G2ND SYSTEMS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.  YOU ACKNOWLEDGE THAT THE PRODUCT AND/OR SERVICES WOULD NOT BE PROVIDED WITHOUT THE DISCLAIMERS AND LIMITATIONS SET FORTH HEREIN AND THAT THE DISCLAIMERS, LIMITATIONS AND REMEDIES HEREIN ARE REASONABLE. 

NO DEALER, AGENT, OR EMPLOYEE OF G2ND SYSTEMS IS AUTHORIZED TO MAKE ANY MODIFICATIONS, EXTENSION, OR ADDITIONS TO THESE LIMITED WARRANTIES OR DISCLAIMERS.

7. Indemnification

You agree to indemnify and hold G2nd System, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys' fees and costs, made by any third party due to or arising out of the purchase and/or use of the Product.

8. Contact Information

For inquiries about our Product or this document:
	
By email to Info@g2nd.com

	By mail to:
		G2nd Systems, LLC
		P.O. Box 910770
		San Diego, California 92191 USA
Attention: G2nd Information Services