We are glad to accept domestic returns for 30 days from the purchase date for orders shipped to the USA. We do not accept any returns for International Shipments. Please mail your items via a trackable and insured method to: SwimovateUSA.com / Returns 7200 93rd Avenue N Suite 140, Loading Dock: C1 or C3 Brooklyn Park MN 55445 Please be sure to include your order number. All returns will be refunded to the method used for purchase. All returns must be in new condition, and include all items you received in your original order. Returns processing can take as long as 48 hours post receipt. Shipping fees are not refundable, unless we made an error in order processing.