We want you to love your purchase! Below are the details for returns, exchanges, and shipping to
ensure a smooth experience.
RETURNS
- Visit our return/exchange portal, enter your order number and zip code, and follow the instructions.
- Within the continental U.S., defective, unwashed, and unworn items in their original condition with tags attached can be returned within 30 days of purchase.
- All returns and exchanges will incur a $8.99 handling fee.
- Canadian customers are responsible for return shipping fees.
- For returns within the U.S., use the prepaid return label available through our website or Customer Service.
- Packages must be returned prepaid; COD returns are not accepted.
-
Final Sale items are not eligible for return.
EXCHANGES
To make an exchange:
- Visit our return/exchange portal, enter your order number and zip code, and follow the instructions.
- On your first return/exchange, the system will generate a prepaid return label for you to print and send back.
- For additional exchanges or returns, shipping costs will be the customer’s responsibility.
For additional assistance, please contact Customer Service at 1-(866) 441-4888.
RETURNING A GIFT
If you received a gift purchased from our website and need to return it, please contact Customer Service at 1-(866) 441-4888 for assistance.
REFUNDS TO CREDIT CARD
- Once we receive your return, please allow 7-14 business days for processing.
- Refunds will be issued to the original payment method and may take additional days to appear, depending on your bank’s processing time.
- You will receive an email confirmation once your refund is processed.
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