If for any reason AZZURX does not meet your expectations, you may return the box and any unused product for a refund of your purchase price. To be eligible your return must include the AZZURX branded box. AZZURX will refund the purchase price on the FIRST BOX as long as the box is returned to BOTANICX AG. To qualify for a refund on more then one box, the additional boxes must be returned intact in unopened new condition.
To return your product,
1] you should send us an email with your order receipt to: [email protected]
2] ship your return to:
BOTANICX AG 2029 Century Park East 4th Floor Los Angeles CA 90067
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. The cost of shipping will be deducted from your refund.
If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
BOTANICX AG 2029 Century Park East 14th Floor Los Angeles CA 90067
Upon receipt of your return your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at