Refund Policy

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Returns
Our pre-sale policy does not accept returns or refunds. Unfortunately we can’t offer you a refund at any time.

Damaged items post shipping

To be eligible for a new item, your item must be in the same condition that you received it. It must also be in the original packaging.

To receive a new product, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Our pre-sale policy does not accept returns or refunds. Unfortunately we can’t offer you a refund.

Shipping
To return your product, please contact hello@thinkmindest.com for the address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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