Privacy notice

Last updated: 30 December 2021 

https://cafazzini.co.uk/ ('Website') is provided by Fragola Mattta Ltd ('we'/'us'/'our'). In doing so, we may be in a position to receive and process personal information relating to you. As the controller of this information, we're providing this Privacy Notice ('Notice') to explain our approach to personal information. This Notice forms part of our Terms and Conditions, which govern the use of this Website.

 We intend only to process personal information fairly and transparently as required by data protection law including the UK General Data Protection Regulation (UK GDPR). In particular, before obtaining information from you (including through use of cookies) we intend to alert you to this Notice, let you know how we intend to process the information (including through use of cookies) and that we'll only process the information as permitted by law. The UK GDPR also defines certain 'special categories' of personal information that's considered more sensitive. These categories require a higher level of protection, as explained below.

Of course, you may browse parts of this Website without providing any information about yourself and without accepting cookies. In that case, it's unlikely we'll possess and process any information relating to you.

We'll start this Notice by setting out the conditions we must satisfy before processing your data. However, you may wish to start with the table at clause 4, which summarises what we intend to collect, or the table at clause 8.5, which summarises our use of cookies. The Notice also explains some of the security measures we take to protect your personal information, and tells you certain things we will or won't do. You should read this Notice in conjunction with the Terms and Conditions.

Sometimes, when you take a new service or product from us, or discuss taking a new service or product but decide against it, we might wish to provide you with further information about similar services or products by email or other written electronic communication. In that situation, we will always give you the opportunity to refuse to receive that further information and if you change your mind please let us know. We'll endeavour to remind you of your right to opt-out on each occasion that we provide such information.

  1. Identity and contact details
  2. When we're allowed to collect information from you

We will only collect personal information relating to you if one of the following conditions has been satisfied:

  1. How to consent
  2. Information we expect to collect from you

 

Information type

Purpose and related details

Justification

Contact information (address, phone number, email address)

·       We collect this to process your payment and deliver your products

·       It's necessary for the performance of a contract with you

Payment card details

·       Where an order is placed over the phone, payment card details will be taken to process the payment. We will only retain the last 4 digits of the payment card upon completion of the transaction.

·       It's necessary for the performance of a contract with you

 

  1. Using your personal information
  1. To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us and selected partners where you have expressly consented to us doing so.
  2. We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
    1. Before doing that, we will always tell you of our intentions and of the specific purpose in making the recording. Sometimes such recordings will be necessary to comply with the law. Alternatively, sometimes the recording will be necessary for our legitimate interest, but in that case we'll only record the call if our interest outweighs yours. This will depend on all the circumstances, in particular the importance of the information and whether we can obtain the information another way that's less intrusive.
    2. If we think the recording would be useful for us but that it's not necessary for our legitimate interest, we'll ask whether you consent to the recording, and will provide an option for you to tell us that you consent. In those situations, if you don't consent, the call will either automatically end or will not be recorded.
  3. When it's required by law, we'll check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we intend to record this.
  1. Protecting information
  2. The internet
  3. Visiting our Office
  4. Cookies and other internet tracking technology

 

Cookie name

Cookie qualities

Consent needed

User-centric security; Multimedia content player session; Load balancing session; User interface customization persistent

 

·       https://www.shopify.co.uk/legal/cookies

·       Category 1 - essential

·       First party: we're placing the cookie

·       Persistent cookie, expiry: 30 minutes and two years from the date they are downloaded to your device

No

 

Category 1

Strictly necessary

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

We include in this category cookies that are used only for electronic communication. (The ICC doesn't refer to these cookies, but the law is the same.)

Category 2

Performance

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. This information is only used to improve how a website works.

Category 3

Functionality

 

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as a live chat session.

Category 4

Targeting and advertising

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

  1. Your legal rights
  1. you have objected to our use of your information but we need to verify whether we have overriding legitimate grounds to use it.
  1. Request the transfer of your personal information to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  2. Withdraw consent at any time where we're relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
  1. Further information

Example short-form notice and consent requests

Short form privacy notice

This is a summary of how we collect and deal with your personal information when you use this website. For more information about how we look after your personal information when you visit this website (wherever you visit it from), about your privacy rights and how the law protects you, it is important that you read our full privacy notice at https://checkout.shopify.com/20717783/policies/40637956.html.

We're the controller and responsible for your personal information.

Our full details are:

If you have any questions about this summary or our full privacy notice, or about our data protection practices, please contact us using the details provided in our privacy notice.

We take your privacy seriously and will only use your personal information as described in our full privacy notice. Broadly speaking, this will be [to administer your account, to provide the products and services you have requested from us, for our legitimate administrative and business purposes and to comply with our legal obligations]*. We only collect personal information about you for these purposes and do not keep it for any longer than is necessary.

We use different methods to collect information about you, which are explained in our full privacy notice.

We only share your information as described in our full privacy notice.

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We also limit access to your personal information.

You have a number of rights in relation to your personal information, which are detailed in our full privacy notice. In particular, under certain circumstances, you have rights under data protection laws in relation to your personal information including the right to receive a copy of the personal information we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK supervisory authority for data protection issues (www.ico.org.uk).

 * This is example wording only and should be adapted to your particular circumstances.

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Cookie consent request (unexpanded version]

Our use of cookies*

We use necessary cookies to make our website work. We would also like to set some optional cookies. We won't set these optional cookies unless you enable them. Please choose whether this site may use optional cookies by selecting 'On' or 'Off' for each category below. Using this tool will set a cookie on your device to remember your preferences.

For more information, please read our full privacy notice at https://checkout.shopify.com/20717783/policies/40637956.html.

 

Manage cookie preferences

Save and close

 

Cookie consent request [expanded version]

Our use of cookies*

We use necessary cookies to make our website work. We would also like to set some optional cookies. We won't set these optional cookies unless you enable them. Please choose whether this site may use optional cookies by selecting 'On' or 'Off' for each category below. Using this tool will set a cookie on your device to remember your preferences.

For more information, please read our full privacy notice at https://checkout.shopify.com/20717783/policies/40637956.html.

 

Manage cookie preferences**

Save and close

 

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

* This is example wording and an example layout only. Adapt it to your particular circumstances.

** Set this up so that clicking on this text expands or contracts the screen to reveal or hide the text below.

What to do with your document

This section tells you what to do with your privacy notice and other notices/requests.

Privacy notice

Copy this to your website on the page at https://checkout.shopify.com/20717783/policies/40637956.html, and add a link to it on every page of your website.

Example short-form notice and consent requests

Short form privacy notice

This allows you to provide key information immediately and have more detailed information available elsewhere for those that want it. The idea is that it links to your full privacy notice.

It should be presented to your customers before information is collected (e.g. in a pop-up box when they first visit your website or within a registration form they have to complete to create an account) to draw attention to your full privacy notice.

Note that you'll need to adapt parts of this to suit your circumstances.

Cookie consent request

This is an example form of notice and request in relation to any cookies you use or wish to use on your website. It allows you to provide key information immediately and have more detailed information available elsewhere for those that want it. The idea is that it links to your full privacy notice, where full details are provided of all the cookies you wish to use.

This section should be presented to your customers before any non-essential cookies are set (e.g. in a pop-up box when they first visit your website) to request their consent to those cookies being set.

Note that you'll need to adapt it for your circumstances.