Gardens of the World

Refund Policy

Returns
Our policy lasts 60 days from the date of purchase. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, please follow the steps below:

Step 1: Please complete a refund claim form here:
Step 2: Once you've completed a refund claim form, please mail the returned item to the address below:
Gardens of the World
c/o Returns
PO Box 1130
Andover, NJ 07821

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If your refund is approved, a credit will automatically be applied to your credit card or original method of payment, within 2 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@gardensoftheworld.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping
To return your product, you should mail your product to: po box 1130 Andover New Jersey US 07821

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.