PRIVACY POLICY


This website is operated by "Better Nutritional Science Ltd" trading as (t/a) "Brainzyme".

OVERVIEW

Please read this Privacy Policy carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by this Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Better Nutritional Science Ltd is fully GDPR compliant - any information provided is used purely for the purposes of processing your order. After your order is processed, any information relating to the processing of your payment (such as card number, billing address) is immediately deleted.  Any other information, such as name and address for shipping are kept temporarily for the purposes of customer service. All your information held by us can be requested at any time and can be removed upon request. Cookies (temporary files) may be stored on your computer for a short period to improve the quality of our service to you.  

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@brainzyme.com or mailing us at:
Better Nutritional Science Ltd. t/a Brainzyme
18 Heriot Row, Edinburgh, EH3 6HP, UK

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so.

SECTION 4 - CREDIT CARD INFORMATION

Payment:
If you choose use a debit card, credit card or bank transfer to complete your purchase, then our payment gateway stores your card/bank data for only as long as long as is necessary to complete your purchase transaction. After that is completed, your purchase transaction information is deleted. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Our direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at. This information is anonymised.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed, in line with GDPR.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

By using our website you accept that that cookies for the purpose of improving our service to you may be placed on your computer for a period up to 30 days.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least 16 years of age and you have given us your consent to allow any of your minor dependents to use this site, if they are 16 or older.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@brainzyme.com or by mail at:
Better Nutritional Science Ltd. t/a Brainzyme.
[Re: Privacy Compliance Officer]
18 Heriot Row, Edinburgh, EH3 6HP, UK
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