Teas Direct

Refund policy


To return an item within 30 days of purchase, simply indicate the reason for your return on your invoice, include it with your return and wrap the package securely. For your protection, we recommend that you use a recorded delivery postal or shipping service. If you do not have your invoice copy, please indicate your name, address, order number and reason for the return on a separate sheet of paper.

Send the return to:
Teas Direct Fulfilment Dept.
27 Earl Haig Road, Hillington Park, Glasgow, Scotland, G52 4JU
United Kingdom

Please note that we can refund shipping costs only if the return results from our error.