We have a NO RETURN policy on all items. Please check the sizing guide to make sure your order is the right fit. We do not offer refunds at this time.


Exchanges (U.S. Only)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@hotel1171.com and send your item to: 610 S. Main Street #441 Los Angeles California US 90014. If no longer in stock, you will receive store credit equal to the value of your defective item.

To return your product, you should mail your product to: 610 S. Main Street #441 Los Angeles California US 90014

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.