Skim-A-Round Warranty

We want you to be satisfied with your purchase from Skim-A-Round so we offer you a 1 year warranty. Under this warranty, any defective/damaged parts will be exchanged, at no charge to the customer. This warranty does not extend the 15-day trial period, and does not provide pre-paid postage for refunds, under any circumstance. Under this warranty, all necessary replacement parts will be shipped from Skim-A-Round via USPS to the customer, at no charge, along with a pre-paid USPS shipping label, to exchange the damaged item. Under no circumstances, will pre-paid postage be issued to return an item for a refund - Only to exchange the damaged item. To initiate the exchange process, please fill out the Warranty Claim Form. You will receive confirmation that the replacement part has shipped, within 24 hours.

Please visit Skim-A-Round.com/Warranty to submit a warranty claim.

Skim-A-Round Return Policy

Skim-A-Round is one of the only pool product manufacturers to offer a Trial Period for pool cleaners. During this period, our surface cleaners can be returned for a refund even if they were used in your pool. Skim-A-Round guarantees that all Skim-A-Round owners receive 10 full days from the delivery date to use the product and determine if they are satisfied with the results. Lookup your order at Skim-A-Round.com/returns, to request Return Authorization. If you are having trouble requesting an RMA and your Skim-A-Round was delivered within the last 10 days, please contact us at Info@Skim-A-Round.com

The item must also be in original, like new condition & packaging, including the safety packaging inserts. After this trial period, the item is considered used and no longer in original condition, and is not eligible for a refund. We cannot make any exceptions to the trial period length. 

All items that are not manufactured by Skim-A-Round, including floor vacuums & filters socks will not be eligible for a refund, once the package has been opened. Any manufacturer defects on items that are not manufactured by Skim-A-Round must be reported directly to the manufacturer via the manufacturer's warranty registration card. Skim-A-Round does not provide additional warranty on items that are not manufactured by Skim-A-Round, Inc. and cannot accept used items that are not manufactured by Skim-A-Round.

Please visit Skim-A-Round.com/Returns to request return authorization.