English below
退款政策
退貨
退貨有效期為30天。如果已購買的產品超過30天，我們將無法處理退款或換貨。不便之處，敬請原諒。
如需退貨，請提供收據或其他購買證明。
退款（如適用）
我們將通知您的退款申請是否獲得批准
如獲批准，我們將盡快處理退款事宜。而相應金額將於一定時間內，自動退回到您的信用卡號碼戶口或支付賬戶。
逾期或遺退款（如適用）：
如果您尚未收到退款，請先再次檢查銀行帳戶。
然後聯絡您的信用卡公司，退款正式入賬可能需要一些時間。
然後聯絡您的信用卡公司，退款正式入賬可能需要一些時間。
如果您已完成以上步驟，但仍未收到退款，請通過 bayard@bpa.com.hk 與我們聯絡。
折扣商品（如適用）
只有正價貨品才可退款，特價品恕不接受退款。
禮品
然後聯絡您的信用卡公司，退款正式入賬可能需要一些時間。
Returns
Subscriptions and magazine copies are not refundable except for the following case:
Multiple subscriptions to the same title(s) for the same subscriber: if several subscription orders have been submitted for the same product(s) by error, the redundant subscription(s) will be refunded or exchanged for another title of the same value.
Exchanges
You can change the title of your subscription(s) at any time before its expiry as long as the new chosen title is of the same value than the original title. If you choose a magazine title of a higher value, the difference of value must be paid.
If the product(s) received are damaged or missing parts, the magazine or product will be replaced as early as possible. To be eligible for a replacement, your item must be unused and in the same condition that you received it.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange.
If you are approved, then your refund/exchange will be processed within a certain amount of days.
Late or missing refunds (if applicable)
If you still have not received your refund or exchange yet within 1 month of the notification of your approved refund/exchange, please contact us at bayard@bpa.com.hk.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bayard@bpa.com.hk and send your item to: 489-491 Castle Peak Road - Hong Kong Industrial Centre Kowloon HK 999077.
Shipping
To return your product, you should mail your product to: Room 8, 9/F, 489-491 Castle Peak Road, Hong Kong Industrial Centre, Cheung Sha Wan, Kowloon, Hong Kong.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.