Returns
Our return policy is 7 days from date item(s) are received. 7 Days of Worry Free Guarantee. Any returns after 7 days from the date you received, unfortunately, can’t be refunded or exchanged. Please contact us prior to returning the item for a return authorization sales@frontlinedesigns.net

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Worry-Free Guarantee regarding customized orders:
Although these phrases sound good we must ask that you keep in mind when placing your order and it's accuracy. If we have questions regarding issues such as spelling, we will contact you prior to processing the order.

Non-refundable orders:
An example of a non-refundable order; you order a customized license plate and accidentally get numbers or letters in wrong order. This is considered a non-refundable item. If the error is found to be on our part. We will refund or replace the item at no additional cost to you.

Additional non-returnable items:

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund within 5 business days, first check your bank account again. Then contact your credit card company or bank, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@frontlinedesigns.net.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@frontlinedesigns.net and send your item to: P.O. Box 38 Welcome North Carolina US 27374.

Shipping
To return your product, you should mail your product to:

FrontLine Designs, LLC.
Returns
P.O. Box 38
Welcome North Carolina 27374

If the issue with the item is not by our means, either error in creation or customer error, you will be responsible for paying for return shipping costs for your item(s). Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. Without tracking information we can not guarantee that we will receive your returned item.

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