The IPR Shop will return or exchange any merchandise purchased within the shop within 30 days of purchase. Returns or exchanges will be accepted under the following conditions:

1. Returns will be accepted on unused and unworn merchandise
2. Exchanges will be accepted on incorrect fulfillment (wrong item, wrong size), defective items, or items damaged during shipment

Returns or exchanges will not be accepted under the following conditions:
1. Items purchased through another site that may be linked to the IPR Shop, such as “Inspiration” items that link to Amazon or other sites
2. Used items or items that have been damaged after receipt by customer. Credit equal to the purchase amount will be provided for returned items.

The credit will be sent via a separate e-mail. The credit will be refunded to the e-mail address used at the time of purchase. The credit can only be used in the IPR Store. When returning the item, please let us know why you are returning the merchandise. This will help us improve our service and selection. Was it the…

Wrong size?
Wrong color?
Wrong item?
Duplicate shipment?
Damaged or defective?
Not as pictured?
Quality not as expected?
Other (comments)

Ship the package to the following address:

IPR Shop
C/O Broken Arrow T-Shirt Printing
9943 Hickman Rd #102
Urbandale, IA 50322

Please note that we will refund shipping costs only if the return is a result of our error or a defective item. If you need to contact us, please email us at membership@iowapublicradio.org or call us at 1-800-861-8000.